Warning
Badalpay.exchange hereby notifies the Users of the badalpay.exchange website that the possession of digital financial assets, as well as the implementation of operations with digital financial assets, is accompanied by the risk of losing personal funds. The value of digital currencies may increase or decrease, which may entail the risk that you will lose your funds by buying, selling, holding or investing them in digital assets. Trading virtual assets and digital assets also involves special risks that are not usually associated with official currencies. Unlike most currencies that are backed by governments or other entities, or commodities such as gold or silver, virtual assets are a unique kind of fiat currency backed by technology and trust. There is currently no government agency that can issue more virtual currency or take corrective action to protect the value of virtual assets in times of crisis. When working with digital financial assets, there may be other risks that are not provided for by this User Agreement and the Administration of the site badalpay.exchange.
General provisions
This user agreement (hereinafter referred to as the Agreement, User Agreement) governs the relationship between badalpay.exchange and Users of the badalpay.exchange website, who are residents and non-residents of the CIS countries. By using the badalpay.exchange website (Site), by registering an account (Account) to use the badalpay.exchange service, you agree that you have read, understood and accepted all the terms and conditions contained in this Agreement, as well as in the Privacy Policy. In addition to the terms of this user agreement, the User is obliged to read the statement confirming the legality of the origin of funds and/or cryptocurrency assets. If you do not agree with the terms of the User Agreement, the use of the site badalpay.exchange is not allowed.
Taxes
The Service is not Users tax advisor. The Service will not track or remind to User about any tax obligations. The User is fully responsible for reporting and paying any taxes he owes according to the laws of his country.
If government authorities require us to pay taxes on Users behalf or cover any unpaid taxes due to your failure to pay, User agrees to repay the Service for any such payments in full.
Consultation Procedure
1. After an Order is successfully paid (confirmed by the payment systеm), the User is entitled to receive a consultation related to the fulfillment of that specific Order.
2. Consultations are provided exclusively through the Service’s official communication channels:
- Via the internal chat within the User’s personal account on the Website;
- By email or through messengers officially listed in the “”Contacts”” or “”Support”” section of the Website.
3. When requesting a consultation, the User must provide the unique number of the paid Order. Requests submitted without an Order number may not be processed promptly and will be considered unrelated to a specific paid Order.
4. The Service is not responsible for any delays or failure to provide a consultation if the User contacts support through unofficial channels or fails to provide the necessary data to identify the Order.
Force Majeure and Banking-Related Contingencies
1. The Service and the User acknowledge that operations may be affected by extraordinary circumstances beyond the reasonable control of either party, including but not limited to: the blocking of the Service’s accounts by financial institutions, the blocking of the User’s accounts by their bank or payment service provider, regulatory interventions, or technical failures in banking/payment networks (“Force Majeure Events”).
2. In the event of a bank or payment processor blocking an account related to a transaction between the User and the Service (including a block of the Service’s account due to the User’s transaction, or a block of the User’s account due to a transaction from the Service), the following shall apply: – All obligations of the Service under the affected Order are immediately suspended for the duration of the investigation by the relevant financial institution or authority.
- The User agrees to promptly cooperate fully with the Service and provide any documentation requested (including but not limited to proof of source of funds, identity verification, and transaction purpose) to assist in resolving the block;
- The Service will make reasonable efforts to assist in resolving the situation but cannot be held liable for the decisions, delays, or actions of third-party financial institutions.
3. The User bears full and sole responsibility for the accuracy of all transaction details provided when creating an Order, including wallet addresses, payment account numbers, memo/tag/payment IDs, and the selected network (e.g., ERC-20, TRC-20). Any funds sent to an incorrect address, network, or with missing/invalid destination tags due to an error by the User are considered irretrievably lost. The Service has no obligation or technical ability to recover such funds and is not liable for any resulting loss.
4. In the event of a Force Majeure Event described in this clause, the Service reserves the right to suspend the User’s account and any pending transactions until the situation is resolved, without liability for any delay or inability to fulfill its obligations. The Service will notify the User of such suspension via available communication channels.”
Conditions for personal data processing and storage
The protection of User information and other confidential data of citizens is provided in accordance with the current legislation on the storage of personal data, in accordance with the jurisdiction of the User.
